Jewellery FAQ — here you’ll find answers to the most commonly asked questions about our handmade silver jewelry. From detailed care tips to orders, safe shipping, secure returns, product details and maintenance advice, this guide will help you enjoy your Tibetan Silver experience with confidence every time you wear your jewelry.
To maintain the beauty of your silver jewelry:
- Store it in a dry, cool place.
- Keep it away from chemicals like perfumes, lotions, and cleaning agents.
- Clean it regularly with a soft polishing cloth to keep it shiny and remove tarnish.
- Refer to https://www.tibetansilver.com/jewellery-care/ link for more details
Processing usually takes 1-2 business days. For standard shipping, expect your order to arrive within 7-15 business days. For express shipping, expect your order to arrive within 5-7 business days.
We’re here to help! You can reach us through our contact page or by emailing customersupport@tibetansilver.com. Our customer support team is available Monday to Friday, from 9 AM to 6 PM (EST), and will respond within 24 hours.
For additional information on silver care, visit Jewelers of America Jewelry Cleaning Guide.