This Privacy Policy outlines the collection, use, and sharing of your personal information when you visit or make a purchase on www.tibetansilver.com.

Information We Collect:

When you visit our website, we automatically gather certain details about your device, including your web browser type, IP address, time zone, and the cookies that are installed on your device. As you navigate through our site, we also collect data about the specific web pages or products you explore, the websites or search terms that directed you to our site, and your interactions within the site.

When you make a purchase or attempt to do so through our website, we collect specific details from you, including your name, billing address, shipping address, payment information (such as credit card numbers), email address, and phone number. However, please note that we do not store your credit card or other payment details on our servers. We refer to this information as “Order Information.”

How We Use Your Personal Information:

By using our website or making a purchase, you consent to the use of your personal information as outlined below.

We primarily use the Order Information we collect to fulfil any orders placed through our site, which includes processing your payment, arranging shipment, and providing you with invoices and order confirmations. Additionally, this information is used to:

Communicate with you via email, WhatsApp, and other platforms.

Screen orders for potential risks or fraudulent activity.

Provide you with information or advertising related to our products and services.

No Sharing of Your Personal Information:

We respect your privacy and do not share your personal information with third parties.

PayPal Payments:

When you choose to pay via PayPal, credit card through PayPal, direct debit via PayPal, or, if available, “purchase on account” or “payment by instalments” through PayPal, we transmit your payment information to PayPal (Europe) S.a.r.l. et Cie, S.C.A., located at 22-24 Boulevard Royal, L-2449 Luxembourg (referred to as “PayPal”). This transfer is conducted in accordance with Art. 6 (1) point b of the GDPR and is necessary for processing your payment.

PayPal may perform credit checks for payment methods such as credit card via PayPal, direct debit via PayPal, or, if offered, “purchase on account” or “payment by instalments” via PayPal. To do this, PayPal may share your payment data with credit agencies based on its legitimate interest in assessing your creditworthiness under Art. 6 (1) point f of the GDPR. PayPal uses the results of these credit assessments to determine the likelihood of non-payment and to decide on the availability of the respective payment methods. These assessments may include probability scores based on recognized scientific and statistical methods, which consider various factors, including address data. For more details on data protection and the credit agencies used, please review PayPal’s privacy policy at: PayPal Privacy Policy.

You have the right to object to the processing of your data by contacting PayPal. However, PayPal may still process your data if it is necessary for completing your payment transactions.

Your Rights:

If you are a resident of Europe, you have the right to access the personal information we hold about you and request that it be corrected, updated, or deleted. To exercise these rights, please reach out to us using the contact details provided below.

Furthermore, if you are a European resident, we process your information to fulfil contracts we may have with you (such as when you place an order through our site) or to pursue our legitimate business interests as outlined above. Please be aware that your information may be transferred outside of Europe, including the United States.

Data Retention:

When you place an order through our site, we retain your Order Information for our records unless and until you request its deletion.

Changes to This Policy:

We may revise this privacy policy periodically to reflect updates to our practices or for other operational, legal, or regulatory reasons.

Contact Us:

For more information about our privacy practices, if you have any questions, or if you wish to file a complaint, please contact our Grievance and Nodal Officer, Mrs Manjari, via email at care.tibetansilver@gmail.com or by mail using the contact details provided below:

Tibetan Silver 
Manjari Behani (Grievance and Nodal Officer)
Silvertouch,

B-156, Vaishali Nagar

Jaipur 302021 (Raj)

India